Transparent pricing,
no surprises.

That's what our free 30-minute scoping call is for. We walk through your goals and map your processes, and if you'd like, a specialist can share an hour recommendation based on similar projects. The final number of hours you contract is always your decision.

There's no hard minimum, but we always recommend sizing your hour block based on the actual scope of your project. During the scoping call, we'll be upfront about what's realistic — if a project needs more hours than you're planning, we'll tell you before you commit.

It won't catch you off guard. Every week you receive a detailed report showing your remaining balance. If the project needs more hours, you can top up at any time — your remaining balance always carries over and your rate adjusts automatically based on total volume.

Each hour block has its own validity window from the purchase date: Stratos and Superstar hours are valid for 60 days, and Supernova hours for 90 days. Hours from different purchases are tracked separately and don't merge. You'll always see your remaining balance in your weekly report.

Yes — and we're upfront about it because most agencies aren't. Every meeting is followed by a detailed minute with everything discussed, decisions made, and next steps defined. All time is logged with exact timestamps in your weekly report. Nothing stays gray.

Every week you receive a report with a task-by-task breakdown, exact time logged per activity, meeting minutes, and your remaining hour balance. Full transparency is non-negotiable at Strateya.

Our guarantee is the result. Before committing to any project, we run an audit to fully understand your processes and validate that we can deliver with confidence. We only take on projects we know we can complete successfully — we don't promise speed at the expense of quality.

It depends on the scope of your project. Our 4-phase process is a methodology for ensuring success — not a fixed timeline. Some projects require deeper mapping; others evolve during execution. We always prioritize doing it right over doing it fast. Once payment is confirmed, your kickoff is scheduled within 48–72 business hours.

We work with startups, SMBs, and mid-market companies across industries including insurance, marketing, finance, real estate, technology, and e-commerce. If you're not sure whether your case is a good fit, the free 30-minute call is the right place to find out.

Changes are a natural part of any real project. If new requests come up or the scope evolves, we re-map and inform you of the hour impact before proceeding. No surprises, ever.

Not at all. We handle all design, build, and configuration, and we document every process with clear step-by-step SOPs and video walkthroughs so your team can operate independently after the project is done.

At delivery, you receive full documentation and video walkthroughs for every system implemented. For ongoing coverage, you can add our Monthly Monitoring add-on — active automation upkeep available exclusively to former Strateya clients.